Privacy Policy

Your Privacy, Our Responsibility

We believe transparency is a form of respect. This policy explains exactly what data we collect, why we collect it, and how we protect it — in plain English.

Last updated: June 2026 · Applies to XSpace Technologies Ltd. and all associated services

What We Collect

We collect only what is necessary to provide a great learning experience. We do not sell your data, ever.

Account Information

  • Name and email address (provided when you register)
  • Profile photo and biography (optional, set by you)
  • Role — student, instructor, or mentor

Usage Data

  • Courses enrolled, lessons completed, quiz scores
  • Video watch position and playback progress
  • Notes, discussion posts, and assignment submissions

Technical Data

  • IP address, browser type, and operating system
  • Device identifiers and referral URLs
  • Page views and feature interactions via analytics

Payment Data

  • Billing name and address for invoicing
  • Card details are handled entirely by Stripe — XSpace never stores card numbers

How We Use It

We use your data for one purpose: to make XSpace better for you. Specifically:

  • Provide and personalise your learning experience — tracking progress, resuming videos, saving notes
  • Generate AI-powered course recommendations and learning paths based on your profile and history
  • Process payments and issue certificates of completion
  • Send you course updates, assignment feedback, and relevant announcements (you can opt out of marketing emails at any time)
  • Improve platform performance, fix bugs, and develop new features
  • Comply with legal obligations and enforce our Terms of Use

We do not use your data for advertising, sell it to third parties, or share it with anyone outside our essential service providers.

Sharing & Third Parties

We only share your data with trusted service providers that help us operate the platform. Each is bound by strict data processing agreements:

ProviderPurposeData Shared
ClerkAuthentication & identityEmail, name, session tokens
StripePayment processingName, email, billing address
SupabaseDatabase hostingAll platform data (encrypted at rest)
MuxVideo streamingVideo content, playback metrics
GroqAI recommendationsAnonymised learning profile
ResendTransactional emailName, email address

We may also disclose data if required by law, court order, or to protect the safety of users and the platform.

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used.

Essential

Required for login sessions, CSRF protection, and core platform functionality. Cannot be disabled.

Preferences

Remember your theme, language, and UI preferences across sessions.

Analytics

Anonymised usage data helps us improve the product. No personal identifiers are shared.

You can control cookies through your browser settings. Disabling essential cookies will prevent you from staying signed in. See our Cookie Policy for more detail.

Security

We take security seriously. Your data is protected by multiple layers:

TLS encryption

All data in transit is encrypted with TLS 1.3

Encryption at rest

Database storage is AES-256 encrypted via Supabase

Zero password storage

Authentication is handled by Clerk — we never see your password

Access controls

Role-based access: only you and authorised staff can access your data

Secure payments

Card data is tokenised by Stripe and never touches our servers

Regular audits

We audit our infrastructure and dependencies for vulnerabilities

If you believe you have found a security vulnerability, please contact us immediately at security@xspace.dev.

Your Rights

You have full control over your data. Under GDPR and applicable privacy law, you have the right to:

Access

Request a copy of all personal data we hold about you.

Correction

Ask us to correct inaccurate or incomplete information.

Deletion

Request deletion of your account and associated data.

Portability

Receive your data in a structured, machine-readable format.

Opt-out

Unsubscribe from marketing emails at any time via any email footer.

To exercise any of these rights, contact us at privacy@xspace.dev. We will respond within 30 days.

Children's Privacy

XSpace is designed for learners aged 16 and above. We do not knowingly collect personal data from anyone under 16. If we become aware that we have collected data from a child under 16 without parental consent, we will delete it immediately. If you believe a minor has created an account, please contact us at privacy@xspace.dev.

Policy Changes

We may update this policy from time to time. When we make significant changes, we will notify you via email and display a notice on the platform at least 14 days before the changes take effect. The "Last updated" date at the top of this page always reflects the most recent revision.

Continued use of XSpace after the effective date constitutes acceptance of the updated policy.

Contact Us

Questions about this policy or how we handle your data? We are always happy to help. Reach our Data Protection team directly:

XSpace Technologies Ltd. · Lagos, Nigeria · Registered company